Introduction
TradeLink is committed to protecting your privacy. This policy explains how we collect, use, and safeguard personal information when you interact with our website, services, and business communications.
Information We Collect
We collect information you provide directly — such as when you submit an inquiry, subscribe to our newsletter, request a quote, or contact us by email. Typical fields include your name, company, email address, phone number, and message content.
We also collect limited technical information automatically, including browser type, device type, approximate location, and pages visited, for analytics and security purposes.
How We Use Your Information
We use your information to respond to inquiries, deliver requested services (sourcing, OEM/ODM manufacturing, export coordination, market entry), send relevant updates when you subscribe, improve our website, and fulfill legal obligations.
We do not sell your personal information to third parties.
Sharing and Disclosure
We may share information with trusted service providers (email delivery, analytics, payment processors) strictly for the purposes listed above, and with Korean or Indonesian authorities where required by law.
Data Retention
We retain inquiry and subscription records for as long as necessary to provide our services and comply with legal, accounting, or reporting requirements.
Your Rights
You may request access, correction, or deletion of your personal information at any time by emailing us. You can also unsubscribe from our newsletter at any time using the link at the bottom of any email.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic storage or transmission is 100% secure.
Changes to This Policy
We may update this policy from time to time. Material changes will be posted on this page with an updated effective date.
Contact Us
For privacy-related questions, please contact tradelinkkorea.cms@gmail.com.